We ship all bulk consignments via UPS, DPD & Eurosender couriers. CBD Consultancy Group accepts no responsibility for any issues encountered landing the goods in your selected country. It is your sole responsibility to ensure the product you purchase is legal in your country and you are allowed to import this product for your specific purposes. You must pay any extra local duties, taxes and import charges that you may incur. If the product is held up by customs for whatever reason it is 100% your responsibility.
Within the EU shipments are sent on Incoterms CIP Carriage and Insurance paid.
Although we are obliged to arrange for insurance for the journey, the rule only requires a minimum level of cover, which may be commercially unrealistic. Therefore the level of cover may need to be increased and is the buyers responsibility.
For shipments outside the EU they are sent Ex-Works
This means it’s your responsibility to arrange whatever import documents you need. It means it’s your responsibility if the package gets held for whatever reason in customs. We are happy to facilitate the shipment for you and provide the necessary COA & Invoice relating to the value of the shipment and any other documentation relating to the products origin and technical specifications.